Our Policies
Privacy Policy
How Homy Organic collects, uses and protects your information.
Information We Collect
When you place an order or contact us, we collect the details you provide directly: your name, phone number, delivery address, city, and any order notes. We do not require an account or password to shop with us.
How We Use Your Information
- To process, confirm and deliver your order
- To contact you on WhatsApp about your order status
- To respond to questions sent through our contact form
- To improve our products and customer experience
How We Share Your Information
We never sell your personal information. Your name, phone number, and address are shared only with our delivery/courier partner to fulfill your order, and never with unrelated third parties.
Payment Information
We do not store card or account numbers. For manual bank transfers (Easypaisa/JazzCash), payment confirmation screenshots are used only to verify your order and are not shared further.
Data Storage
Your cart is stored locally in your own browser so items stay saved between visits. Order details you submit at checkout are sent directly to us via WhatsApp and are not stored on a public database.
Contact Us
Questions about this policy can be sent to support@homyorganic.pk or via WhatsApp.